Kundenservice

Allgemeine Geschäftsbedingungen

Kundenservice

Allgemeine Geschäftsbedingungen

Kundenservice

Allgemeine Geschäftsbedingungen

The Ned Complimenary Shipping

Members of The Ned can enjoy complimentary shipping, including same-day delivery in London, when shopping on NET‑A‑PORTER (www.net-a-porter.com/en-gb/) and/or MR PORTER (www.mrporter.com/en-gb/) ("Complimentary Shipping Offer") subject to these terms and conditions ("T&Cs").

  • This Complimentary Shipping Offer is provided by THE NET‑A‑PORTER GROUP LIMITED, trading as “NET‑A‑PORTER” and “MR PORTER” (“YNAP”).
  • To be eligible for the Complimentary Shipping Offer, you must:
  • Hold a valid and current membership with The Ned;
  • Have a registered account with either or both of YNAP’s websites (each an “Account”); and
  • Have registered for this Complimentary Shipping Offer with YNAP by emailing: thened@ynap.com and providing your e-mail address registered to your Account(s).
  • Subject to the above and YNAP having verified your details with The Ned, YNAP shall confirm that the Complimentary Shipping Offer has been applied to your Account(s).
  • The Complimentary Shipping Offer will then apply automatically at checkout when you place an order with YNAP for deliveries within the UK, provided you are logged into your Account. For the avoidance of doubt, the Complimentary Shipping Offer will not apply if you elect to checkout as a guest user on YNAP’s website(s).
  • The Complimentary Shipping Offer will be valid from when you are notified by YNAP that it has been applied to your Account(s) and will cease at the end of your membership with The Ned, or on an earlier date as may be notified by YNAP or The Ned. Please be aware that any previous delivery costs incurred by you when shopping with YNAP cannot be refunded or credited to your Account(s) retrospectively.
  • You will be offered same-day delivery where possible, however YNAP cannot guarantee your selected delivery method. In the event that your chosen delivery method is unavailable, you will be offered the delivery service available at the time.
  • The Complimentary Shipping Offer is personal to you and is non-transferable, non-exchangeable and no cash alternative is offered.
  • The Complimentary Shipping Offer must be used for personal and not commercial use.
  • YNAP reserves the right at its discretion to revoke, suspend, cancel and/or amend the Complimentary Shipping Offer and these T&Cs at any time and without notice.
  • In the event of a dispute regarding this Complimentary Shipping Offer, the decision of YNAP is final and no correspondence or discussion shall be entered into.
  • For more information on how YNAP uses your personal data, including for the purposes of administering this Complimentary Shipping Offer, please refer to our Privacy Policy. YNAP will not be responsible for the communication by The Ned of this Complimentary Shipping Offer to you, or how The Ned uses your personal data.
  • All orders placed on YNAP’s website, NET‑A‑PORTER which are eligible for the Complimentary Shipping Offer will be subject to YNAP’s website’s terms & conditions, which can be found here: https://www.net-a-porter.com/en-gb/content/help/terms-and-conditions/
  • All orders placed on YNAP’s website, MR PORTER which are eligible for the Complimentary Shipping Offer will be subject to YNAP’s website terms & conditions, which can be found here: https://www.mrporter.com/en-gb/content/help/terms-and-conditions/